Your monitoring team can help streamline an emergency
An alarm can be disorienting when they sound off -- even moreso if they go off in the middle of the night. But if you have a monitored alarm system, you only have to think about one action: moving your family to out of harm’s way.
That's because your monitoring professional also reacts to your triggered alarms. Within a minute, they will contact you to ensure you are secure and help gauge the situation. Then, they will call emergency departments and get them to your home. Vivint’s monitoring agents will even help guide you through your crisis if you need to know what to do.
Monitoring covers more than your motion detectors
Your Ventura monitored alarm system protects more than an break-in. Your security system might respond to fire, carbon monoxide, or floods with the right devices. By adding a monitored fire alarm or smoke detector, you can have emergency teams to respond regardless of if you're home or away. Your monitoring team can even react to health-related situations -- like pains in the chest or a collapse -- with a monitored medical accessory.
Emergency services reach you in less time with a monitored alarm system
A Vivint agent will answer any activated alarm within seconds. They'll first call you to make sure you're safe and then can coordinate emergency teams on your behalf. This sleek method is significantly quicker than calling the authorities yourself after you gathered your family and moved to safety. Seconds matter in home security, and Vivint ensures you get help as soon as possible!
Monitoring watches your home round-the-clock
Unfortunately, a blaring alarm tone doesn’t matter much when you’re not home. However, your Vivint monitoring team is always on alert 24/7. They'll answer to any alarm that you are unable to and will also keep you in-the-know every step of the way. It’s easier when you're at work and can speed home after seeing a text notification, but it's essential when you're out of town and simply cannot get back to take care of the situation.