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What should I do when my Ventura home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your property – and your family members – against the multitude of risks you might experience, like theft, flooding, and fire. Despite the fact that your home might be ready, that doesn’t necessarily mean you are. Do you have a good idea of what to do if your Ventura home alarm system goes off? The sound of an alarm can be startling, bewildering, and might provoke panic. Your best option is to stay calm and abide by these straightforward suggestions.

Actions to Take Whenever Your Home Alarm System In Ventura Goes Off

You never want to be in this situation, but it’s also why you put in a home alarm system in the first place. You’re awakened in the middle of the night with the unmistakable blasting of an alarm after a security sensor has been tripped. Now what should you do?

  1. Try not to panic. This is simple to say but harder to accomplish when your home security alarm is ringing loudly, and your pulse is pounding. But keeping a cool head is the most effective way to appraise the situation. Avoid the urge of trying to deal with the emergency alone and allow your monitoring agents and first responders to perform their job.
  2. Take care of your family members. Your priority should be your loved ones and moving them to safety. If you are dealing with a break-in, this might mean moving to an appointed secure area as far away from entry points as possible. The trespasser was probably already scared off by the alarm, but it’s always wise to take extra precaution. If there’s smoke or flames, you ought to exit your residence right away.
  3. Don’t forget your cell phone. Most individuals keep their smartphones with them at all times these days, but you might fail to take it during an emergency. It’s a good thing to have. You’ll have the opportunity to stay connected with your monitoring specialists and obtain updates through your home security app.

Connect With Your 24/7 Monitoring Specialists

The moment your home alarm system in Ventura goes off, your 24-hour monitoring professionals will instantly act. Their first step is to confirm your alarm, and that includes reaching out to you. The procedure they follow depends on the kind of emergency. For instance, when the emergency is due to a medical situation, a single effort will be made to reach you before assistance is deployed. If you have a break-in - the most typical sort of event - a monitoring professional will adhere to these guidelines to reach out to you:

  • An effort will be made to contact you using the touchscreen interface. You will usually be required to supply a passcode.
  • If that attempt doesn’t prompt an answer, a call is attempted to your main contact number.
  • A second number or first emergency contact is attempted next.
  • If there is still no answer, local police are dispatched.
  • Your monitoring agents will try to reach you again after authorities are contacted.

If you're not in a situation where you can converse with monitoring staff, don't worry. Help will still be sent even if you're not available to substantiate the emergency.

Prepare for any emergency with a Vivint home alarm system in Ventura

Get prepared for any emergency with a modern home alarm system in Ventura from Vivint. Call (805) 590-5999 to start the customization of your property’s security today.